Privacy Policy

Introduction

Marco Polo Enterprises (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online auto parts store.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Device Information: We automatically collect certain information about your device when you visit our site, including your IP address, browser type, and operating system.
  • Usage Data: We collect information about how you interact with our site, such as pages visited, links clicked, and products viewed.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage.

2. How We Use Your Information

We may use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including managing payments, shipping, and order confirmations.
  • Customer Support: To respond to your inquiries, provide support, and handle any returns or issues related to your purchases.
  • Personalization: To tailor your experience on our site, including personalized product recommendations and marketing.
  • Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, and updates about our products and services.
  • Analytics and Improvement: To analyze usage patterns and improve our website, products, and customer experience.
  • Security and Fraud Prevention: To ensure the security of our website and prevent fraud or unauthorized transactions.

3. Sharing Your Information

We may share your information with third parties in certain situations:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, shipping orders, and performing analytics.
  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights

  • Opt-Out of Marketing: You can opt-out of receiving promotional emails at any time by following the unsubscribe link in our emails.
  • Access and Correction: You have the right to access and correct any personal information we hold about you. Please contact us if you would like to update your information.
  • Cookies: You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of our site.

5. Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, accounting, or reporting obligations.

7. Children’s Privacy

Our site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

8. Third-Party Links

Our site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will indicate the most recent changes.